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Fundraising Promise
 We are members of the Fundraising Standards Board (FRSB)
self-regulatory scheme.
The FRSB works to ensure that organisations raising
money for charity from the public do so honestly and properly.
As members of
the scheme, we follow the Institute of Fundraising’s Codes of Fundraising
Practice and comply with the key principles embodied in the Codes and in this
Promise We Are Committed to High Standards - We
do all we can to ensure that fundraisers, volunteers and fundraising contractors
working with us to raise funds comply with the Codes and with this Promise
- We
comply with the law including those that apply to data protection, health and
safety and the environment
We Are Honest
and Open - We
tell the truth and do not exaggerate
- We
do what we say we are going to do
- We
answer all reasonable questions about our fundraising activities and costs.
Please contact us, visit our website or see our Annual Report if you require
further details
We Are Clear
- We are clear
about who we are, what we do and how your gift is used
- Where
we have a promotional agreement with a commercial company, We make clear how
much of the purchase price we receive
- We
give a clear explanation of how you can make a gift and amend a regular
commitment
We Are Respectful
- We
respect the rights, dignities and privacy of our supporters and beneficiaries
- We
will not put undue pressure on you to make a gift and if you do not want to
give or wish to cease giving, we will respect your decision
- If
you tell us that you don’t want us to contact you in a particular way we will
not do so
We Are Fair and Reasonable
- We
take care not to use any images or words that cause unjustifiable distress or
offence
- We
take care not to cause unreasonable nuisance or disruption
We Are Accountable
- If
you are unhappy with anything we’ve done whilst fundraising, you can contact us
to make a complaint
- We
have a complaints procedure, a copy of which is available on request. If we
cannot resolve your complaint, we accept the authority of the FRSB to make a
final adjudication
Contact Us: admin@horse4life.org
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